"Mobile solutions free sales associates to interact with the shopper where purchase decisions are being made – on the sales floor."May 2011
Newsroom
In the News
Macy’s, Intel, Starmount Update the Traditional Store Model with New Technology
by Andrew Asch, Retail Editor February 03, 2012 The basic model for the physical store has not changed in decades, but the traditional setup of merchandise, cash register and sales staff might be taking a big step forward with new technology. Call it an arms race for ...
2012 Review & Outlook - RIS News
Last year I wrote: “Clear progress is being made and retailers are approaching 2011 with more hope, plans for growth, and optimism for launching new initiatives than they have in three years.” This was essentially correct, but…There’s always a “but.” In this case there are several ...
Empowering Store Associates With Mobile Technology
Urban Outfitters is empowering store associates with tablet technology in all of its Urban Outfitters, Free People and Anthropologie stores. Through the implementation of the Starmount Engage platform, the franchise can better serve shoppers with an in-store experience that is ...
Starmount on the forefront of mobile sales technology
As industry analysts see it, plenty of big retailers in this country have Apple envy. They are both amazed at the sales volumes that Apple Inc. transacts in its stores and intrigued by how the computing giant does it. In its latest fiscal year, Apple reported its retail store sales ...
Starmount has a new president and COO, Joe Pisano
Starmount, a software provider focused on helping retailers optimize the shopper experience, today announced the appointment of Joe Pisano as President and COO. Pisano brings to Starmount more than 30 years of experience in retail technology and software sales. “We are pleased to ...
Reclaim the Store Floor with Mobile Technology- RIS News article
Not since the internet have we seen a more disruptive technology to the retail landscape than mobile. Mobile has caused a shift in power between retailers and consumers, and with Nielsen projecting smartphones to make up more than half of all phones in the US by the end of the year, ...
Urban Outfitters Deploys Mobile POS Chainwide by Holiday 2011-RIS News Article
Urban Outfitters is moving aggressively to deploy the mobile POS technology it has been testing. "Mobile POS is now in 107 stores, with plans to be in all stores by the beginning of the holiday," said CEO Glen Senk during a recent conference call. Coming during the same week that ...
Are You Focusing On Customer Centricity?
Executives from Pep Boys, Urban Outfitters, and industry analyst Greg Buzek started the discussion by defining customer centricity. Customer centricity refers to how the whole organization behaves towards customers — not just the touch points or the decision points — but how the ...
RIS News Article: Mobile Gets Urban-ized
Urban Outfitters’ testing of mobile point-of-sale technology grabbed the headlines, but the retailer’s interest in mobile goes far beyond its ability to complete transactions on the store floor. CEO Glen Senk predicts that mobile devices, whether used by Urban Outfitters store ...
Urban Outfitters Pilots In-Store Mobile Point-of-Sale Technology
Urban Outfitters CEO Glen Senk has confirmed that the retailer is testing mobile point-of-sale technology in its stores, and he foresees starring roles for consumers' own mobile devices in the near future. "We believe it will be just a few short years before customers walk in the ...
Press Releases
Starmount Enriches the In-store Shopping Experience with the Introduction of Starmount Connect
Connect Enables a More Personalized In-Store Experience That Helps Increase In-store Sales
AUSTIN, Texas — January 16, 2012 — Starmount, a software provider focused on helping retailers optimize the shopper experience, today announced Starmount Connect™, an open shopper engagement ...
Starmount Enhances Mobile Selling Assistant Solution with New Capabilities
AUSTIN, Texas — January 10, 2012 — Starmount, a leading software provider focused on helping retailers optimize the shopper experience, today announced Engage 2.1, an update to its mobile selling assistant solution.
“More and more retailers are turning to Starmount for mobile ...
Joe Pisano Joins Starmount as President and COO
AUSTIN, Texas – October 24, 2011 – Starmount, a software provider focused on helping retailers optimize the shopper experience, today announced the appointment of Joe Pisano as President and COO. Pisano brings to Starmount more than 30 years of experience in retail technology and ...
Starmount a Finalist for Austin Business Journal’s Tech Innovation awards
Starmount President and CTO Jerry Rightmer to speak at South Lamar Alamo Drafthouse Oct. 25
AUSTIN, Texas – October 24, 2011 – Starmount, a software provider focused on helping retailers optimize the shopper experience, is a finalist for the Austin Business Journal’s 2011 Tech ...
Urban Outfitters Wins RIS News Fusion Award for Best in Cross-Channel Customer Experience
RIS News Honors Starmount Customer Urban Outfitters for Cross-Channel Excellence at the Fusion Awards
AUSTIN, Texas – October 3, 2011 – Starmount, a software provider focused on helping retailers optimize the shopper experience, today announced that its customer, Urban Outfitters, ...
Starmount Debuts Engage 2.0 Mobile-Selling Assistant for Retailers
Starmount Debuts Engage 2.0 Mobile Selling Assistant for Retailers
AUSTIN, Texas – September 8, 2011 – Starmount, a software solution provider for retailers, today announced an update to its mobile-selling assistant, Starmount Engage. Starmount Engage 2.0 improves and adds to the ...
Beyond Mobile POS: Starmount President to Present at IBM Retail User Group
Starmount President Presents at IBM Retail User Group
AUSTIN, Texas – May 12, 2011 – The rise of mobile-enabled shoppers has re-arranged the retail landscape. As consumers use their mobile devices for product research, price comparison and purchases, store associates now serve ...
Starmount and AisleBuyer Collaborate to Mobilize the Shopping Experience
Companies deliver consumer and retailer-owned mobile selling options for stores
NEW YORK – January 10, 2011 – Starmount and AisleBuyer today announced their collaboration to offer retailers a complete mobile platform for assisted selling and self-checkout for shoppers. The joint ...
Starmount Introduces Mobile Selling Application to Serve Retail Customers Anywhere on Store Floor
Starmount Engage™ Extends Personalized Selling to Connect with Customers and Deliver Store Efficiency
AUSTIN, Texas – January 5, 2011 – Starmount today introduced its new mobile selling assistant, Engage™, which transforms the way retailers deliver a more efficient, personalized ...
Jerry Rightmer, Retail Technology Veteran, Joins Starmount as President
AUSTIN, Texas – August 24, 2010 – Starmount today announced the appointment of Jerry Rightmer to President. Rightmer brings almost 20 years of retail industry knowledge and technical expertise to Starmount, a leading provider of retail services and customer engagement technologies, ...